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OpenText LiquidOffice

OpenText LiquidOffice

Overview

What is OpenText LiquidOffice?

OpenText offers LiquidOffice as a solution for users to create, publish and process forms using with their forms automation solution to help capture and validate actionable customer data, automate line of business workflows and enhance existing application ecosystems.

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Recent Reviews

Great form builder

5 out of 10
May 06, 2022
Incentivized
OpenText LiquidOffice is a very verstile e-form and workflow tool, which in theory plugs into most things thanks to the fact it wasn't …
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Pricing

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N/A
Unavailable

What is OpenText LiquidOffice?

OpenText offers LiquidOffice as a solution for users to create, publish and process forms using with their forms automation solution to help capture and validate actionable customer data, automate line of business workflows and enhance existing application ecosystems.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is OpenText LiquidOffice?

OpenText LiquidOffice Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(3)

Attribute Ratings

Reviews

(1-1 of 1)
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May 06, 2022

Great form builder

Score 5 out of 10
Vetted Review
Verified User
Incentivized
OpenText LiquidOffice is a very verstile e-form and workflow tool, which in theory plugs into most things thanks to the fact it wasn't built with any particular setup \ infra \ CMS in mind. OpenText LiquidOffice stood out during the product selection process because of this, as it was deemed the potentially easiest implementation across our vast online platform estate.
  • Adapting to varied environments
  • Javascript support
  • Easy to use form designer
  • Very old UI
  • Feels like an archaic system
  • Reporting isn't great
Implementation is certain OpenText LiquidOffice's strong area. It's relatively easy to get it working in pretty much any CMS and there's considerable amount of online help if needed. It also has a very easy to understand form designer and the workflow designer is also very easy to understand and pick up.
Survey Format & Appearance (3)
66.66666666666667%
6.7
Survey templates
70%
7.0
Themes
70%
7.0
Custom logo/branding
60%
6.0
Survey Content (3)
53.33333333333333%
5.3
Changes to live survey
50%
5.0
Question design help
60%
6.0
Multiple question types
50%
5.0
Survey Logic (1)
80%
8.0
Survey logic flexibility
80%
8.0
Survey Reporting & Analytics (5)
18%
1.8
Response tracking
20%
2.0
Data export
30%
3.0
Standard reports
20%
2.0
Custom reports
10%
1.0
Analytics
10%
1.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
15%
1.5
Vendor-offered crowdsourcing
20%
2.0
Respondent restrictions
10%
1.0
Survey Administration & Security (2)
40%
4.0
Access controls
10%
1.0
Compliance
70%
7.0
  • Pretty high form interaction rate
  • Hard to determine where a users is dropping off
  • Proved too limited in context of event submissions
OpenText LiquidOffice's has a very simple to understand and relatively powerful form builder. The workflow designer is also very easy to pick up and requires users to have minimal training. OpenText Liquid Office does look a lot older than other products in its class though and I feel would benefit from a more fresh and modern design.
OpenText LiquidOffice's is very easy to pick up and is also very easy to learn, requiring very little input from our internal IT support team. Most users pick it up very quickly and rarely ask questions on how to use it, which i feel is testament to pretty good usability.
Support from OpenText is pretty good. It has an substantial knowledge base available online, as well as online support portal via OpenText Connect. Response on tickets has been moderate to good , though it's appreciated that there's been a lot of internal change to deal with too. The support engineers do seem trained in the tools.
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